North America: Repair Information and Manual for FZ-40

IMPORTANT

  • Repairs must be conducted by a Panasonic-authorized service provider to guarantee the quality of the repair and post-repair performance. Panasonic shall not be held liable for any repairs carried out by unauthorized entities.
  • Prior to initiating a repair, please ensure that you have created an ESD safe environment to prevent component damage.
     

 Repair Information and Manual

Applicable product : FZ-40[E/F/G/H] (mk2)

 

1. Maintenance procedures or guidance

Refer to Section "Handling and Maintenance" of Operating Instructions.
TOUGHBOOK FZ-40 Reference Manual

 

2. Troubleshooting instructions

Refer to Section "Troubleshooting" of Operating Instructions.
TOUGHBOOK FZ-40 Reference Manual

 

3. Disassembly and reassembly instructions
No. Component Disassembly Video Reassembly Video Note for Parts List Parts List
1 Battery Video Video   Parts List
Coin Battery Video *1
(from 4min34sec)		 Video *2 Ref. NO E14 in page 1.
2 RAM Video Video  
3 SSD Video Video SSD Pack (xPAK: User-replaceable accessory) if it needs to be replaced.
Refer to TOUGHBOOK FZ-40 Reference Manual (page 146)
4 Keyboard Video Video  
5 Ports and connectors Video *1
(from 33sec)		 Video *2  
6 Display assembly Video Video  
7 PCB system Video *1 Video *2  
8 External power connector Video *1
(from 3min31sec)		 Video *2 Ref. NO K55 in page 2.
9 Cooling fan Video *1
(from 3min49sec)		 Video *2 Ref. NO E44 in page 2.
10 External charger (AC adapter) - - Ref. NO A1 in page 2.

*1 Refer to Video for disassembly of housing. 
*2 Refer to Video for assembly of housing.

 

4. Required tools
  • JIS B 4633 #2 screwdriver (Phillips Equivalent to #2)
  • JIS B 4633 #1 screwdriver (Phillips Equivalent to #1)
  • JIS B 4633 #0 screwdriver (Phillips Equivalent to #0)
  • H2.5 mm (hex bit) Screwdriver

 

5. Available replacement components

Refer to attached document with parts list of generic model (FZ-40EAAAXBM).
Link to document

For any additional information on model-specific parts and parts ordering, please contact the following number for your region:

  • [800-LAPTOPS] for US customers
  • [1 800-668-8386] for Canadian customers

 

6. Software Parts Pairing not required

Panasonic permits parts to be replaced without requiring parts pairing. Whether sourced from the manufacturer or an authorized third party, replacement parts will be fully functional if installed correctly.