Support Information on Models Equipped with WWAN (EM7595)

Category	FAQ
Model	CF-33[Y/8/9/0] (mk4) FZ-55[G/J] (mk3) FZ-G2[N/P] (mk3) equipped with WWAN EM7595
Operating System	Windows 11
Language
Release Date	2/27/26
File Name
Index No	86820

Information

No.	Phenomenon	Support Information
1	[WWAN] In the case unchecking "Let Windows keep me connected" and pushing "Connect" button, it displays error and can't connect to Internet.	In the case unchecking "Let Windows keep me connected" and pushing "Connect" button, it displays "Can't connect to this network Enter an APN and try again." and can't connect to Internet. Procedure to recover Please perform one of the following actions - Shutdown PC - Complete Shutdown PC (click "Shut down" while holding the Shift key) - Reboot PC Procedure to avoid this issue - Operate with "Let Windows keep me connected" checked. - When setting APN on Windows setting "Edit an APN", select "IPv4" on "IP type".