[Countermeasure against "Important matters / Restrictions" occurring after Windows 10 update] System Interface Manager Update Program

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  • [Countermeasure against "Important matters / Restrictions" occurring after Windows 10 update] System Interface Manager Update Program
Category All Drivers,Windows Upgrade,FAQ
Model

[TOUGHBOOK]

CF-20[A/B/C/D] (mk1)
CF-20[E/F/G/H] (mk2)
CF-33[A/B/C/L/M/N/V/W] (mk1)
CF-33[D/E/P/Q] (mk1)
CF-54[A/B/C] (mk1)
CF-54[D/E/F] (mk2)
CF-54[G/H/J] (mk3)
CF-MX4E (mk1)
CF-XZ6R (mk1)

[TOUGHPAD]

FZ-G1[J/K/L/M/N] (mk3)
FZ-G1[P/Q/R/S/T] (mk4)
FZ-M1D, FZ-M1ECD (mk2 Value-model)
FZ-M1F, FZ-M1E[A/C]F (mk2)
FZ-Q2[F/G] (mk1)
Operating System Windows 10 Ver.22H2 [2022 Update]
Windows 10 Ver.21H2 [November 2021 Update]
Windows 10 Ver.21H1 [May 2021 Update]
Windows 10 Ver.20H2 [October 2020 Update]
Windows 10 Ver.2004 [May 2020 Update]
Windows 10 Ver.1909 [November 2019 Update]
Windows 10 Ver.1903 [May 2019 Update]
Windows 10 Ver.1809 [October 2018 Update]
Windows 10 Ver.1803 [April 2018 Update]
Language All languages
Release Date 12/6/22
File Name HowToUpdate_SystemInterfaceManager_v3_eng.pdf 115,570 bytes
sysifman_v15.03l16m00_d20184347.exe 18,799,944 bytes
sysifman_v20.02l13m00_d20184348.exe 21,430,648 bytes
sysifman_v20.04l13m00_d20184345.exe 22,359,192 bytes
sysifman_v16.00l17m00_d20184350.exe 15,682,064 bytes
sysifman_v15.06l14m00_d20184351.exe 16,917,848 bytes
sysifman_v18.03l16m00_d20184492.exe 15,722,200 bytes
sysifman_v16.02l15m00_d20184356.exe 18,408,448 bytes
sysifman_v18.01l19m00_d20184349.exe 17,612,408 bytes
sysifman_v16.02l11m10_d20184647.exe 11,038,840 bytes
sysifman_v15.07l14m00_d20184353.exe 18,877,360 bytes
sysifman_v15.02l15m00_d20184358.exe 18,447,312 bytes
sysifman_v15.04l17m00_d20184357.exe 18,977,992 bytes
Index No 77277

Question

After updating Windows 10, the following problem occurs.

  1. At Panasonic PC Setting Utility → Settings → Touch Screen.
    Can't change Touch Screen mode because Touch Screen mode will not be displayed.
    And Touch Screen mode return to default mode, therefore Pen input can't be used in some models.

  2. At Panasonic PC Setting Utility → Settings → Button / Key → HOLD Button.
    Can't disable Touch Screen.

  3. There may be cases can't disable Touch Screen even if enable Concealed mode.

  4. (TOUGHBOOK only)
    In the case that the setting is made so that the system does not go to sleep, when the display is closed, or when the display is subsequently opened, incorrect touch panel input may occur.

Answer

Please update "System Interface Manager" with the following modules.

Notes

* CF-54[A/B/C](mk1) / CF-54[D/E/F](mk2) series only

If the following problem occur after updating System Interface Manager, Please apply Panasonic PC Setting Utility Update Program (V5.03L12 M00).

[Problem]

After updating System Interface Manager, and setting Touch Screen on Panasonic PC Setting Utility, it displays "Settings Failer" error message.
However, the setting has been changed to the specifyed mode.

[Countermeasure]

Please update "Panasonic PC Settings Utility" with the following URL.

Panasonic PC Setting Utility Update Program (V5.03L12 M00)

Revision History

  • - Dec 06, 2022: "Windows 10 Version 22H2" was added to the target OS.

  • - Dec 21, 2021: "Windows 10 Version 21H2" was added to the target OS.

  • - May 25, 2021: "Windows 10 Version 21H1" was added to the target OS.

  • - Nov 24, 2020: "Windows 10 Version 20H2" was added to the target OS.

  • - May 28, 2020: "Windows 10, version 2004" was added to the target OS.
  • - Nov 19, 2019: "Windows 10 Version 1909" was added to the target OS.
  • - Jun 18, 2019: Quetion No.4 was added.
  • - May 28, 2019: "Windows 10 Version 1903" was added to the target OS.
  • - Jan 8, 2019: Revised the update procedure manual.
  • - Oct 3, 2018: "Windows 10 Version 1809" was added to the target OS.

  • - Aug 28, 2018: ･update program for FZ-G1 [J/K/L/M/N] series was added.
    ･Revised the update procedure manual.

  • - Jun 19, 2018: Released the first edition.

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