[Finger Print]
When you return to the first user immediately after switching to another user using "Fast User Switching", the fingerprint authentication becomes disabled.

Category FAQ
Model CF-54[G/H/J] (mk3)
Operating System Windows 10 64bit Ver.1607
Language
Release Date 6/29/17
File Name
Index No 75183

Question

When you return to the first user immediately after switching to another user using "Fast User Switching", the fingerprint authentication becomes disabled.

Answer

When you return to the first user immediately (about less than 10 seconds) after switching to another user using "Fast User Switching", the fingerprint authentication for invoking tools such as enrollment tool becomes disabled.(Fingerprint Sign-in is enabled.)

Restart the PC or switch to the second user and do the sign-out operation, then sign-in to the first user.