[Windows 10] When I start up Panasonic PC Camera Utility, I get an error saying "Camera device initialization failure. Restart the application.".

Category FAQ
Model CF-33[A/B/C/L/M/N] (mk1),CF-33[D/E/P/Q] (mk1)
Operating System Windows 10 Pro 64bit
Language
Release Date 6/27/17
File Name
Index No 74917

Question

Even if the camera device is enabled, when Panasonic PC Camera Utility is started, I will get an error saying "Camera device initialization failure. Restart the application.", and start up is impossible.

Answer

When you get an error saying "Camera device initialization failure. Restart the application.", Please update to the latest version from below.

[Windows store Panasonic PC Camera Utility]

» https://www.microsoft.com/store/apps/9nblggh51t39

Notes

If you are using an application without updating, please allow the use of microphone by the following procedure.

  1. Click Start (Start button) at the bottom left of the screen and click Settings (Settings).
  2. Click [Privacy].
    privacy
  3. Click [Microphone] and set "Let apps use my microphones" to "On".
    microphones
  4. Click [×] at the top right of the window to close it.
  5. Confirm that the Panasonic PC Camera Utility can be activated.