[External Display]
Mouse Cursor may remain until reboot

Category FAQ
Model CF-20A/B/C/D (mk1)
Operating System Windows 10 [OS Ver. Anniversary Update (Ver.1607 Build.14393)]
Language
Release Date 12/9/16
File Name
Index No 72842

Question

When the external monitor is connected to the keyboard base side and displayed simultaneously, the mouse cursor may remain on the screen until restarts.

Answer

DisplayLink Driver needs to be updated from version 8.0 to version 8.1 or above.
Latest version of driver will be released on Windows Update from DisplayLink Corporation at end of December 2016.