[Infineon TPM Professional Package] Owner Password may not be set at Security Platform Initialization after installing Infineon TPM Professional Package.

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  • [Infineon TPM Professional Package] Owner Password may not be set at Security Platform Initialization after installing Infineon TPM Professional Package.
Category FAQ
Model FZ-Y1C (mk2), FZ-Y1D (mk2), UT-MA6 (mk1), UT-MB5 (mk1)
Operating System Windows 8.1 Update, Windows 8.1, Windows 7
Language
Release Date 3/1/16
File Name
Index No 67592

Question

Owner Password may not be set at Security Platform Initialization after installing Infineon TPM Professional Package.

Answer

In case of HDD(SSD) recovering, installing Infineon TPM Professional Package and initializing TPM without initializing TPM not following to Operating Instructions Manual after once used Windows 8.1, owner Password may be required but unknown.
Because, Windows8.1 sets TPM Owner's settings when Windows 8.1 is used.
Please initialize TPM following to Operating Instructions Manual.