[Touch Screen] The touchscreen may become difficult to operate, or occurs some malfunctions.

Category FAQ
Model UT-MA6(mk1), UT-MB5(mk1)
Operating System Windows 8.1, Windows 7
Language
Release Date 6/24/14
File Name
Index No 67585

Question

The touchscreen may become difficult to operate, or occurssome malfunctions.

Answer

・ This problem may occur at the following conditions. - Specific picture is displayed. - The AC adaptor is not connected to the grand. - Outputted to a specific display via cradle HDMI. - Noise source is stayed near.・ Please try following operations. - When a specific picture is displayed, please refrain displaying the picture, or make a size small. - Please use AC adaptor which is connected to the grand. - When you use cradle HDMI, please refrain specific display. - Please separate the noise source of the AC adaptor or a fluorescent light from PC. - When the computer enters Safe Mode, please operate it with an external mouse in the case of Windows 7. - The problem may be improved by adjusting the sensitivity using the following application software on UT-MA6. A Touch (Start) - [All Programs] - [ELAN] - [Touch Screen Control Panel]. And follow the instructions on the screen.