[TPM Professional Package] Setting an owner password is not possible in initializing settings after TPM Professional Package is installed.

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  • [TPM Professional Package] Setting an owner password is not possible in initializing settings after TPM Professional Package is installed.
Category FAQ
Model CF-53(mk2)
CF-53[J/L/Q/R]xxxx[B/E/R]x  Windows 8 model
CF-53[J/L/Q/R]xxxx[C/L/M]x  Windows 7 Downgrade model
Operating System Windows 8 64bit
Language
Release Date 4/25/13
File Name
Index No 64507

Question

Setting an owner password is not possible in initializing settings after TPM Professional Package is installed.

Answer

This problem occurs if TPM is not initialized after HDD recovery.Clear TPM according to the procedure of "Clear TPM" of "ReinstallingSoftware" chapter in operation instructions.