[TOUGHPAD] After an update, the screen is black and the tablet will not start up.

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  • [TOUGHPAD] After an update, the screen is black and the tablet will not start up.
Category FAQ
Model FZ-A1B (mk2),FZ-A2A (mk1),FZ-B2B (mk1),FZ-B2D (mk2)
Operating System Android 4.0,Android 4.4,Android 6.0
Language English
Release Date 11/18/16
File Name
Index No 62449

Question

[Updating] After an update, the screen is black and the tablet will not start up.

Answer

Hold down the power button 10 seconds to turn the tablet off. After this, press the power button again to start the system. If the tablet does not start up even after you repeat these steps, please contact the Panasonic Technical Support.