[Touch screen] In "Reset your PC" screen, you cannot click the correct location using touch screen.

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  • [Touch screen] In "Reset your PC" screen, you cannot click the correct location using touch screen.
Category FAQ
Model CF-31[1/2/3/4] (mk5)
Operating System Win10,Windows 8.1
Language
Release Date 2/19/15
File Name
Index No 58111

Question

In "Reset your PC" screen, you cannot click the correct location using touch screen.

Answer

[Win8.1]In "Reset your PC" screen， you cannot click the correct location using touch screen. It's just like the calibration is incorrect.The operation to show "Reset your PC" screen is as follows.1) Display "Charm" - Select "Settings" - Select "Change PC Settings".2) Select "Update and recovery" - Select "Recovery".3) Select "Restart now" in "Advanced startup". PC will reboot.4) Select "Troubleshoot" - Select "Reset your PC". PC will reboot.In "Reset your PC" screen， operate using touchpad.[Win10]In "Reset this PC" screen， you cannot click the correct location using touch screen.It's just like the calibration is incorrect.The operation to show "Reset this PC" screen is as follows.1) Push "Start button" - Select "Settings"2) Select "Update and security" - Select "Recovery".3) Select "Restart now" in "Advanced startup". PC will reboot.4) Select "Troubleshoot" - Select "Reset this PC".5) Select "Keep my files" or "Remove everything". PC will reboot.In "Reset this PC" screen， operate using touchpad.