Windows 11 2022 Update Support Information

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Release Date:September 21, 2022
Updated:July 30, 2024

This page provides support information for updating your current Panasonic computer to "Windows 11 2022 Update"
(including upgrading from "Windows 10" to "Windows 11").

We will use the term "upgrade" when limiting to upgrading from "Windows 10" to "Windows 11".
As for detailed, we will update the Support Web page sequentially.
Please note that contents are subject to change without notice.

Precautions when upgrading to Windows 11
Evaluation Information
All Windows 11 Support Information

When update with Windows Hello set in the vPro model, it will not be able to sign in with Windows Hello or PIN.

Target Model : CF-33 [G/J/K/R/S/X/1/2/3] (mk2) series

If you update with Windows Hello set in the Target model, you may not be able to sign in with Windows Hello or PIN, so please do not update.

If this issue occurs, please enter your password to sign in.
After that, Windows Hello and PIN can be used by removing Windows Hello, removing PIN, and resetting PIN and Windows Hello.
If in the case of Microsoft account, you can reset your PIN through SMS authentication of your Microsoft account after you have failed to sign in by entering PIN. After resetting the PIN, you can use Windows Hello and PIN by deleting the registration of Windows Hello and re-registering the PIN.

A Windows Update that resolves this issue is scheduled at a later date. However if this phenomenon occurs after the update has been performed by then, it is unlikely that the Windows Update will be able to recover. So please perform the above steps to recover.

Precautions when upgrading to Windows 11

  • Please install a new OS at customers’ own risk.
    Even if a model is eligible for the upgrade, some of the functions or software may not be able to use after the upgrade. Before installing the new OS, please check operating environments of your computers, examine sufficient information.
  • For Panasonic PCs, the supported OS is below.
    - Preinstalled at the factory.
    - Installed using a recovery function or a recovery disk.
  • The upgrade information that we will release in the future is not a recommendation or guarantee to upgrade to the new OS, nor does it mean that we will support the new OS.
    The upgrade information is to disclose the information, procedures, etc. found in our evaluation for the target model, and we will only provide the information on this Web page.
  • Please refer to "Applicable Models" below for the models that can be upgraded to Windows 11.
  • The OS that can be upgraded to Windows 11 is "Windows 10".
  • Requests before upgrading to Windows 11
    When upgrading to Windows 11, please prepare and confirm the reinstallation environment (recovery disk, etc.) for the model you are using before starting the work.
    If you have not created a recovery disk, be sure to do so before performing the upgrade.
    After upgrading, you may not be able to create a recovery disk or perform hard disk recovery.
    For instructions on how to create a recovery disk, please refer to the "User's Manual" that comes with the product.
  • Please be sure to back up your important data beforehand.
    We will not compensate for any environmental damage or data loss that may occur to your equipment due to the Windows 11 upgrade.

Evaluation Information

Product List
Support Evaluation Information

Product List

CF-33[G/J/K/R/S/X/1/2/3] (mk2), CF-LV8[R/S] (mk1), CF-SV1R (mk2 Asia-model), CF-SV8R (mk2 Asia-model)
FZ-40[A/B/C/D] (mk1), FZ-55[A/B/C] (mk1, FZ-55[D/E/F] (mk2), FZ-G2[A/B/C/D] (mk1)

Support Evaluation Information

Please select the model and check the important matters and restrictions due to the application of the Windows 11 program.

* Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the US and/or other countries.
* Other company names, product names or other names noted in this page are registered trademarks or trademarks of the respective companies.

Resources

For more information about the Windows updates, please visit the Microsoft support site.

Windows 11 help